IZIFLO

Contact card management 3

• Send creation order to DMS
• Create a contact card
• Retrieving the history of work orders invoiced to the client

Vehicle card management 3

• Manage drivers and owners
• Retrieve the vehicle's RO history
• Data synchronization between the DMS and Iziflo

Appointment requests 5

• Audio recording - Transcription of the customer's request
• Schedule appointments internally
• Appointment duplication
• Process appointment requests from the website form into leads
• Online appointment request form - lead creation

Job schedule 8

• Job status follow up
• Late jobs alerts
• Job status follow-up
• Planning assistance on the job schedule
• Tasks taken into account for workload calculations

View all 8

Drop-off/pick-up schedule 4

• Mobile app for vehicle walkaround, with photos & video recordings
• Drop-off and collection schedule
• Document signing via tablet (Wacom)
• Management of Specific User Schedules (Services advisors and Technicians)

Workload schedule 3

• View workload by workshop
• View workload by resource
• Time-off management

Communication 5

• Customer communication - Manual SMS
• Customer facing appointment-tracker
• Automatic SMS
• Automatic emailing
• Waiting room screen with advertising

Lead 2

• Switch a lead to the Sales section (and back)
• Processing an appointment request received as a lead

Notifications 1

• Alerts and notifications

RO management 1

• Consult and associate a Repair Order (RO)

Settings 2

• QR Code Generation for Appointment Booking
• Status Flow Management