When creating or editing a job folder, you can transcript the customer's request by writing or with audio recording.
AUDIO RECORDING
To use the audio recording, click on the microphone icon in the "Transcription" section of the summary. The customer can speak into the microphone to express his vehicle's issues and his exact requirements.
The voice dictation system will transcript the voice without limit of characters, and does not save the voice.
The added message then appears when opening the the job file.
VEHICLE WALKAROUND
Audio recording is also available on Z Review when doing the vehicle walkaround and filling in the repair order.