When you processing a contact in a marketing campaign, you can click on several actions in the top right-hand corner of the screen.
One of these actions is "Decline to participate."
HOW DOES IT WORK
Be careful, however, to select this action only when you are sure that the contact clearly refuses to participate. If you click on this button, the contact can no longer be contacted for this targeting, nor can they be reintegrated into the campaign if they are retargeted at a later date.
