When creating a marketing campaign, you can choose to add pre-configured questions. Iziflo can automatically answer pre-configured questions if the information is provided in the targeting.
For example, it can answer the question: "Are you a professional or an individual?"
The question about the type of client is visibl and pre-filled, and the survey's progress bar includes the answer to this question.
Based on this information, Iziflo can automatically direct the user to the relevant questions that match the type of client to be handled, without the agent needing to ask the question.
